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Our Path

Vision Forward

Building trust through every project.

Customer Care

Customer Care

— PRIVACY POLICY —

1. Introduction

KALPATARU KINETIC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.


2. Information We Collect

a) User Information

  • Name, phone number, email
  • Business details
  • Communication preferences

b) Device Information

  • IP address
  • Browser type
  • Device identifiers

c) Cookies & Tracking

  • Session cookies
  • Analytics data
  • User interaction tracking

d) Message Data

  • WhatsApp and RCS message logs
  • Delivery status
  • Interaction data

3. Purpose of Data Collection

We collect data to:

  • Provide and improve services
  • Deliver messages efficiently
  • Ensure compliance with Meta & telecom policies
  • Enhance user experience

4. Consent for WhatsApp & RCS Data Processing

By using our services, you:

  • Provide explicit consent to receive messages
  • Agree to data processing via WhatsApp and RCS
  • Acknowledge third-party involvement (Meta, telecom operators)

5. Legal Basis for Processing

We process data based on:

  • User consent
  • Contractual obligations
  • Legal compliance under Indian law

6. How We Use Collected Data

Your data is used for:

  • Message delivery and communication
  • Customer support
  • Service optimization
  • Compliance monitoring

7. Data Retention & Deletion

  • Data is retained only as long as necessary
  • Users may request deletion at any time
  • Some data may be retained for legal compliance

8. Data Sharing with Third Parties

We may share data with:

  • Meta (WhatsApp)
  • Google (analytics/services)
  • Telecom operators (RCS delivery)

All partners follow strict data protection standards.


9. Security Measures & Encryption

We implement:

  • End-to-end encryption (where applicable)
  • Secure servers
  • Access control mechanisms

Despite this, no system is 100% secure.


10. Cookies & Tracking Technologies

We use cookies to:

  • Improve functionality
  • Analyze usage patterns
  • Personalize user experience

Users can disable cookies via browser settings.


11. Data Transfer & Storage (India-based)

Data is primarily stored in India but may be processed globally through trusted partners.

We ensure compliance with applicable data protection laws.


12. User Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent

Requests can be made via email.


13. Policy for Children

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.


14. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on our website.


15. Governing Law (India)

This Policy is governed by Indian laws. Disputes shall be subject to Kolhapur jurisdiction.


16. Contact Information

KALPATARU KINETIC
📍 1026, Loard Premises, E Ward, Rajaram Road, Udyamnagar, Kolhapur – 416008
📞 9881122131
📧 kalpatarueng.kop@gmail.com